At Dollar Heaven Club, we take pride in delivering a high-quality after life service. Items provided for free as part of a membership or promotional offer are not eligible for returns or exchanges, except in the case of defective or damaged goods. 

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If you receive a damaged item that was provided for free as part of your membership, we are happy to offer a replacement. However, we do NOT require you to ship the damaged item back. Instead, please follow the process below to verify the damage and receive a replacement:

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Steps for Requesting a Replacement

1. Email Us: Contact us at contact@dollarheavenclub.com within 14 days of receiving the damaged item.

 

Please include:

• Your order number

• A description of the damage

• Clear photos showing the damage to the item

 

Review and Approval:

Once we receive your email and verify the damage, we will process your replacement request.

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Replacement Shipment:

Upon approval, we will send you a replacement item free of charge. You will receive a confirmation email with tracking information once your replacement has been shipped.

 

Important Notes:

No Returns Required: You are not required to return the damaged item to us.

No Refunds: As the item was provided for free with your membership, no refunds will be issued. We only offer replacements for damaged goods.

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Time Frame:

Please ensure that all damage claims are made within 14 days of receiving your item to qualify for a replacement.

For further assistance, please don't hesitate to reach out to us at contact@dollarheavenclub.com

 

Returns will NOT be accepted for the following reasons:

• Buyer’s remorse

• Wrong size/fit​